JetSuite’s Company Culture and Values

Posted on April 18, 2013 by Rachel Caudillo

As a private jet charter company, it is JetSuite’s mission to deliver an extraordinary experience to its clients, maintain the highest dedication to safety, and to redefine private aviation.

The employees that continue to elevate JetSuite are crucial to its continued success, and while every company has a different company culture, what you may not know is that the JetSuities have a list of 10 core values that they live by in and out of the office.

 JetSuite Values in Action:

Pirates

Above is a photo that was taken of a group of JetSuities playing a game called “Pirates of the Caribbean” as training (headed by Kristen McIntyre, JetSuite’s Learning & Development Designer) for adding Caribbean service to the JetSuite Edition CJ3 fleet.  Kristen presented different scenarios and the other JetSuities had to use the designated tools to find the information necessary to resolve the client requests. The first team to resolve a specific request “conquered” the island nation associated with it, receiving a gold dubloon in exchange. The team with most dubloons at the end won some pirate’s booty and a victor’s banquet (lunch)!

This exercise is an accurate reflection of the JetSuite company culture. In this one instance, the JetSuities exercised the values:

SERVE FROM THE HEART & LOVE WHAT YOU DO: Each JetSuitie is passionate about what they do and the private jet & aviation industry they’re in. This same passion extends into their work and continues to build JetSuite into the ever-growing company that it is today.

IMPROVE SOMETHING TODAY & SEEK FIRST TO UNDERSTAND: After adding the Caribbean private jet charter service, the JetSuities prepared for and found solutions to  situations that they could face in the future. This preparation will allow them to improve how they can help JetSuite clients to ensure a smooth and satisfying experience.

DELIVER ON COMMITMENTS: It’s important to the JetSuities that they deliver on every commitment they make. With the addition of the Caribbean private jet charter service, familiarizing themselves with scenarios and information that they would eventually encounter equips them with the tools to be able to continue to deliver on their commitment to provide an unparalleled private jet experience.

HAVE FUN & ASK FOR HELP: While working in teams, the JetSuities were able to work together and ask each other for help to come up with solutions that would best suit the situation given. Along with this, they made the exercise fun by dressing up!

KEEP CALM AND PRESS ON: As with any job, there are unforeseen circumstances that can arise. The JetSuities’ passion coupled with their yearn to elevate JetSuite into a new level of success allows them to approach any situation with a positive, “can-do” attitude.

 

While this is just one situation, the JetSuities incorporate these 10 core values every day in the office and in their everyday lives.

As JetSuite continues to grow, the need for more support grows. If you feel that you embody these core values and would like to join the JetSuite team, visit the career page.

To see more of JetSuite’s company culture in action, “like” JetSuite on Facebook.

 

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Pets Love To Fly Privatly, Too! JetSuite Welcomes You And Your Furry Friends

Posted on April 11, 2013 by Rachel Caudillo

The last thing you want to do on vacation is worry about your family’s pet. With the summer season coming up, skip boarding your pet at a kennel, the hassles of traveling with your pet on a commercial flight (which means providing proof of current vaccinations, size and breed restrictions, placing them in the cargo area, and the possibility of your pet experiencing separation anxiety); and instead, take them along for the ride with you.

When you charter a private jet with JetSuite, you have not only chosen a private jet charter company that boasts the highest-level safety audit rating in private aviation, employs pilots who have over 8,000 flight hours*, or prides itself on delivering an experience unlike any other, but also one that knows how much your pets mean to you and welcomes them to fly with you in the cabin at no extra cost.

Whether you want your furry friend with you on your lap, in the aisle, or even on the seat, we’re happy to offer you the peace of mind that your pet is safe and comfortable.

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Spencer the Golden Retriever looking out the window on his flight from Carlsbad, CA to Santa Rosa, CA to see his Dad!

Jeff Samberg Turtle 2

First turtle to fly JetSuite leaving his native town of Atlanta, GA.

From a Golden Retriever to a furry cat (or event a jet-setting turtle), JetSuite looks forward to flying your entire family where you want to go.

To charter a private jet, generate a guaranteed price quote to charter a private jet, or find out about our SuiteKey Membership program, please visit our website.

To speak to a JetSuite Guest Service Executive, please call 866-779-7770 or email guestservices@jetsuite.com.

*on average

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Pretty Fly for a Wi-Fi: JetSuite In-Flight Go-Go Wi-Fi

Posted on April 2, 2013 by Rachel Caudillo

You asked, and JetSuite listened.

The number one amenity requested by JetSuite clients was in-flight Wi-Fi. Whether it was to do some work, let the kids play an online video game, or share pictures taken from 30,000 feet, JetSuite wanted to provide its clients with the tool necessary to maximize their on-board experience.

wifi logo on cj

JetSuite is proud to offer in-flight Wi-Fi by Aircell to allow clients to wirelessly connect their electronic devices to the internet during flight. Clients can charter a JetSuite Edition CJ3 with the comfort of knowing that they’ll never have to skip a beat while in the air.

Wi-FiBadge_Final

On the West coast? JetSuite’s fleet of Phenom 100s will boast Wi-Fi capabilities by June 2013.

Watch this video starring JetSuite’s CEO, Alex Wilcox, to learn more about why JetSuite is integrating this Wi-Fi feature on its entire fleet of private jets.

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JetSuite’s Continued Dedication to Safety Leads to Top Industry Honors

Posted on March 26, 2013 by Rachel Caudillo
JetSuiteEditionCJ3_Ground01

JetSuite’s Maintenance Technicians were recently awarded the aviation industry’s two most prestigious maintenance awards, the FAA’s Diamond Award of Excellence and NATA’s Five Star Award, furthering its continued commitment to the safety of its clients.

The Federal Aviation Administration’s 2012 Aviation Maintenance Technician (AMT) Diamond Award of Excellence recognizes that 100 percent of JetSuite’s technicians received an individual AMT Award after passing specialized, continuous training in aircraft systems, regulations and FAA rules over a 12-month period.

In addition, JetSuite received the National Air Transportation Association’s AMT Five Star Award for achieving 100 percent technician participation in a recurrent AMT training program.

“At JetSuite, we understand that the safety and maintenance of our aircraft is of supreme importance,” said JetSuite CEO Alex Wilcox. “Under the leadership of our Director of Maintenance Gary Geis, JetSuite has built a highly regarded maintenance organization. These awards from the FAA and NATA publicly evidence our commitment to operate to the very highest standards in aviation.”

As the nation’s fastest growing private jet company, JetSuite is proud to add these two prestigious awards along side its Platinum ARG/US Safety rating, the highest-level safety audit rating in private aviation. To learn more about how JetSuite is revolutionizing the private jet charter industry, visit jetsuite.com.

Full press release.

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OCBJ Excellence in Entrepreneurship Awarded to JetSuite President and CFO, Keith Rabin

Posted on March 22, 2013 by Rachel Caudillo

Screen Shot 2013-03-25 at 10.45.57 AM

On Wednesday, March 20th, the Orange County Business Journal hosted its twelfth annual Excellence in Entrepreneurship Awards, which recognizes “individuals who exemplify the American entrepreneurial spirit – individuals who, by their creativity and determination, have established and nurtured successful business ventures” and had nearly 400 attendees.

JetSuite is proud to announce that, from a large pool filled with entrepreneurial leaders, its President and CFO, Keith Rabin, was awarded this prestigious honor!

KeithOCBJKeith and his wife Allison at the luncheon

The OCBJ reports that Keith Rabin attributed the success of Irvine-based private jet charter company, JetSuite, to staying humble and hiring the “best people.”

JetSuite congratulates Keith on this wonderful accomplishment!

Profiles of the winners will be covered by the Orange County Business Journal in the April 1 issue.

Sources: OCBJ

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Follow Friday: Greg Longie (Week 2)

Posted on March 15, 2013 by Rachel Caudillo

When you charter a private jet with JetSuite, you don’t just get a flight, you get an experience. While there are many JetSuities that work behind the scenes, the people that our clients get to meet face-to-face are our pilots. Not only do JetSuite pilots boast an average of 8,000 hours of flight time; their passion is also unparalleled.

Every Friday for the month of March, follow one of JetSuite’s pilots, Greg Longie, as he flies our clients in one of our JetSuite Edition CJ3s. (Of course, we’ll keep the client information confidential – but Greg is ready to share everything else!)

Greg Longie

Questions of the week (week 2):

RC: How long have you been flying?

GL: I started casually flying in 1988 while I built a career in health care IT. When I realized that my dreams were to actually fly planes, I changed careers and followed my dreams.

RC: Where is your favorite place to fly?

GL: Of course flying to West Palm Beach means I’m flying home! So I really enjoy that. However, I find flying in the Northeast corridor during the winter to be challenging and fun. I also enjoy Teterboro, NJ and White Plains, NY, especially when we have a bit of time off. NYC is always a fun place to fly as well since I’m a bit of a foodie and they have a ton of great restaurants!”

Where he’s flown this week:

Screen Shot 2013-03-18 at 9.49.15 AM

TEB – Teterboro, NJ // HEF – Manasses, VA // MCO – Orlando, FL // DAL – Dallas, TX // SRR – Sierra Blanca, Ruidoso, NM // SDL – Scottsdale, AZ // BUF – Buffalo, NY // MDW – Midway, Chicago, IL // PBI – West Palm Beach, FL // MBPV – Providenciales, Turks & Caicos // FLL – Ft Lauderdale, FL // BNA – Nashville, TN // 3A1 – Folsom field, Cullman, AL // SAT – San Antonio, TX

This week: “This week was especially cool for me as I had the opportunity to fly to a place that I’ve been wanting to visit for a long time.  As an experienced scuba diver, Turks & Caicos has been on my list of places to visit for quite some time.  I had the chance to visit as we flew one of the JetSuite Edition CJ3s to pick up a client.  Though it was a work trip and I wasn’t able to get in the water, I’m pleased to have gotten the chance to see such a beautiful place and now I can say I’ve been!

Something that some may not know is that flying to the islands means lots of paperwork, and this trip was no exception. We printed just over 50 pages of paper for navigation, flight planning, customs, immigration and aircraft performance!”

Favorite photo of the week was taken in: Providenciales, Turks & Caicos.

Longie_W2_Pic

“In front on the JetSuite Edition CJ3 in Turks & Caicos!”

My favorite memory from this week was: “On our trip to Turks & Caicos, my first officer, Captain Paul gave a pin of a JetSuite Edition CJ3 to one of the FBO customer service representatives.  It was her first and she wore it proudly!”

This week could be summed up with the word: “‘Paperwork!’”

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Follow Friday: Greg Longie (Week 1)

Posted on March 8, 2013 by Rachel Caudillo

When you charter a private jet with JetSuite, you don’t just get a flight, you get an experience. While there are many JetSuities that work behind the scenes, the people that our clients get to meet face-to-face are our pilots. Not only do JetSuite pilots boast an average of 8,000 hours of flight time; their passion is also unparalleled.

Every Friday for the month of March, follow one of JetSuite’s pilots, Greg Longie, as he flies our clients in one of our JetSuite Edition CJ3s. (Of course, we’ll keep the client information confidential – but Greg is ready to share everything else!)

Greg Longie

Questions of the week (week 1):

RC: What made you want to fly for JetSuite?

GL: One of my very good friends was hired here about a year before I was hired. He told me all about JetSuite and said that I needed to come work for them. We talked about the clean, safe equipment, and mostly about the amazing people we work with.

RC: What is your favorite part of flying?

GL: I really enjoy all aspects of flying. It’s a job that always challenges and rewards with amazing views. From the study time of learning a new plane to flying a plane down an ILS to the minimum altitude and seeing the runway at the end of that approach. I really enjoy almost all aspects of my chosen career.

Where he’s flown this week:

Longie_W1

HPN: White Plains, NY // DTW: Detroit, MI // TEB: Teterboro, NJ // IAD: Washington Dulles, VA // PBI: West Palm Beach, FL // TEB: Teterboro, NJ // OPF: Opa Locka, FL // TEB: Teterboro, NJ // IAD: Washington Dulles, VA // MDW: Chicago Midway, IL // BOS: Boston Logan, MA

A day in the week: “On Tuesday, March 5th, we had a long day of flying.  Starting in West Palm Beach (my favorite overnight because I live there!) we flew 3 clients back home to Teterboro after a few days of playing golf in South Florida.  That trip was just a bit over 3 hours of flight time.  We then flew a SuiteDeal client from Teterboro down to Opa Locka, FL.  Our client brought along 4 of his friends on our almost 3 hour flight south to Florida and they really enjoyed the luxuries of our JetSuite Edition CJ3, including the WiFi connection and the amazing view at 45,000 feet!  Our final close to 3 hour trip was from Opa Locka back to Teterboro with just one happy client.  With a total of 8 hours and 30 mins of time spent in the air, both Chris (my First Officer) and I were quite pleased to enjoy a nice dinner and a well-deserved night of sleep.”

Favorite photo of the week was taken in: Boston, MA.

JetSuite Longie Boston

“Winter storm Saturn hits Boston the same time we’re here!”

My favorite memory from this week was: “from one of our happy SuiteDeal clients that gave a thunderous round of applause when we landed in Miami.”

This week could be summed up with the word: “‘Hectic’”

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Suite Offices at JetSuite

Posted on February 28, 2013 by Rachel Caudillo

JetSuitiesTop (Left to Right): Julian Cantu (Flight Ops Admin. Asst.), Amir Bahadoran (IT Support Technician), Steven Roy (Director, IT) // Bottom (Left to Right): Anissa Godby (Guest Services Executive), Korina Sines (Guest Services Executive), Kevin O’Such (Intern to CEO)

Given that JetSuite is a private jet charter company, it wouldn’t be unusual to find multiple model Phenom 100s and JetSuite Edition CJ3s around the office, posters of JetSuite’s values, and walls adorned with articles featuring JetSuite. However, yesterday, there was a small addition to JetSuite’s office décor.

Last week, the JetSuities were asked to submit a childhood photo to Amir (above) for a mini JetSuite office makeover initiative. It wasn’t until yesterday that he revealed what project his request was for: new office name placards. He took the photos that the JetSuities submitted, added their names, and placed them on their respective offices and cubicles. Not only is this a great topic of conversation, but also another opportunity to incorporate the JetSuite culture into the every day work effort to bring private jet travel to more people than ever before.

What do you think of this fun spin on a typically mundane office staple?

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Top (Left to Right): Lindsay Landis (Guest Services Supervisor), Anaselia Galli (Guest Services Executive), Trisha Fujinami (Accounting Intern)// Bottom (Left to Right): Geoff Bride (Sales Executive) and Lacey Easton (Sales Executive)

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Clockwise (Left to Right): Kristen McIntyre (Learning & Development Designer), Michelle Luedtke (Senior Sales Manager), and Rachel Caudillo (Marketing Coordinator)

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A SuiteKey for a Suite Ride: JetSuite’s Private Jet Memberships

Posted on February 19, 2013 by Rachel Caudillo

You already know that chartering a private jet with JetSuite saves time and money, but did you know that on top of our guaranteed online price quoting and growing fleet of wifi-enabled JetSuite Edition CJ3s, we also offer SuiteKey memberships? By joining JetSuite’s 50k, 100k, 200k, or 400k SuiteKey program, you unlock an entire realm of the already phenomenal JetSuite experience.

JetSuite's Private Jet Membership

While there are many benefits to being a SuiteKey member, a few of our clients’ favorites are:

  • YOU SAVE MONEY WHEN YOU FLY: SuiteKey Members experience lower hourly rates
  • YOU HAVE PEACE OF MIND: Our pilots will hold the aircraft up to 30 minutes from your scheduled time to depart with no extra charge.
  • YOU GET TO SKIP CUSTOMS: Fly from Mexico or Canada to the US and avoid an extra stop.
  • YOU’RE NEVER WITHOUT A RIDE: Our guest services team will ensure ground transportation is ready for you once you arrive at your destination. That’s one less thing you have to worry about with our private jet membership!

These are only a handful of the perks of being a SuiteKey member. To find out how you can join the growing number of JetSuite SuiteKey members, visit our website.

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INC Hire Power Awards

Posted on February 12, 2013 by Rachel Caudillo

INC Hire Power Logo

Since the first red-striped Phenom 100 took flight, JetSuite has worked relentlessly to provide the freedom and exhilaration of private air travel to more people than ever before. With the continued commitment and passion of our employees and clients, JetSuite has seen tremendous growth, making it the fastest growing private jet charter operator in the nation.

Boasting a Platinum ARG/US rating, a partnership with Singapore Airlines, and the recent addition of JetSuite Edition CJ3s, JetSuite continues to strive for excellence. Along with our growth came the opportunity to welcome more JetSuities onto the team to help build JetSuite from a start-up to a force to be reckoned with.

INCIn 2009, JetSuite consisted of 14 employees who worked relentlessly to grow JetSuite into the company they knew it could be. To date, JetSuite now employs over 130 people and has been recognized by INC.com for creating jobs within our community.  Recently, JetSuite was awarded the INC Hire Power award for the Travel & Hospitality industry, which is “a salute to the job creators who are restoring lives and rebuilding the economy by putting Americans back to work.” Andy Daidone, a JetSuitie from the sales team, accepted the award on JetSuite’s behalf at the INC awards in Washington D.C.

Receiving the INC Hire Power award is an incredible honor that the JetSuite team is proud to add to our list of accolades.

INC Hire Power Desc

As we continue to prosper, the need for additional support grows. We are thrilled to welcome new people to our team that embody and practice the core values to which we attribute our success. To find opportunities to join the JetSuite family, please visit our career page.

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